Legal design lab

At The Law Boutique, we create documents people can actually understand – and want to engage with. Our bespoke Legal Design service makes your systems and processes more accessible.

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Legal for humans

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Faster negotiations

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Beautiful docs


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Small Team of Colleagues

Changing the game and humanising law

At The Law Boutique, we believe adopting a people-focused mindset is the way forward for the legal industry. Time and money is spent by businesses to get their brand just right for their audience but their legal documents are usually neglected. A Privacy Policy or set of Terms and Conditions that are written in ‘legalese’ create brand confusion – you say you’re transparent but your contract says you’re the opposite of that! Legal doesn’t need to be painful. Here’s what you’ll get with us:

  • Documents that look beautiful and reflect your brand values
  • Legal agreements that make sense to the average human
  • Design-thinking workshops to get your legal team in right headspace 
  • Engaging legal training and collateral for your wider business
  • More human-ness, overall
Team Holding a Pencil

What is design thinking?

Design thinking is about putting the end user at the heart of everything you do. That means, before you start creating anything, you should first consider your audience, the ultimate user of your ‘product’ and their needs.

To put it simply, design thinking is led by:

adopting a human-centred approach,

iterating on ideas,

refining ideas through user feedback

The purpose of design thinking is to create products, processes or services that are specifically designed for the end user and that will best solve the end-user’s problems, deliver on their needs and give them a positive user experience.

Team Holding a Pencil

What is legal design?

“Legal design” is a trendy buzzword that can often create confusion in lawyers’ minds. But it is simply the application of design thinking to the provision of legal services. This involves adopting a human-centred mindset when thinking about the way legal services, documents and processes are created and delivered.

Legal design can be applied to various aspects of the legal profession. From redesigning agreements to better suit its users, to drafting legal advice and policy documents, in every aspect of the legal profession, we are faced with numerous choices on how to carry out legal work.

    Woman Character Holding a Phone

    LUX (Legal User Experience)

    Yes, LUX is a thing. It stands for ‘Legal User Experience’ – you heard it here first. The same way UX designers are specifically focused on making sure website users have the best experience, lawyers should be doing that too. Reading an agreement or policy document is like going through a journey. You start reading at the top usually with certain expectations of what you want to see immediately. These are hardly ever met in law. But there is another way.

    Spot the difference

    Slide the controller on the image below to compare the documents before and after of our legal design service. 

    Team Holding a Pencil

    You can implement legal design now

    Lawyers have traditionally trained to be verbose and confusing to the layperson. Often this is used as a tool to demonstrate competence. However, this is a false belief as plain and simple language often requires us to think deeper about our words and the way we convey information. As lawyers work more closely with businesses, it is also important that the way we communicate accurately reflects the tone of voice within the rest of the business.

    We often overlook the importance of clear and concise writing. Clear writing helps us provide real value to the business as we help people understand complex legal ideas and make educated decisions.

    Communicating in a precise way enables us to impart ideas in a meaningful way and create real value for the business as a direct stakeholder of its success.

    Don’t just take our word for it

    Take a look below at our latest Legal Design case studies. 

    FINTRAIL case study

    Leaders in anti-financial crime compliance, FINTRAIL needed their legal documents to be more engaging and help streamline the client onboarding process. This is what happened next.

    TradeIX case study

    To appeal to a new audience of SMEs, TradeIX needed a simpler, more straightforward set of T&Cs. We maintained brand values while ensuring documents engaged their end users. Let’s take a look at the end result.

    Don’t just take our word for it

    Take a look below at our latest Legal Design case studies. 













    Step into LUX

    Connecting with your end-user and delivering law in an accessible way starts now. If you’re ever in doubt, be human.

    Get in touch today to discover a better approach to Legal.

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